Messages and calls. One clear workspace.Explore the Communication Center
PLATFORMAPI-first architectureSecure device pairingDelivery visibilityMulti-device controlVersioned documentation

THE COMMUNICATION CENTER

Your customer conversations. One clear workspace.

Read and send SMS, WhatsApp and Telegram messages, follow mobile calls, review AI replies and keep an eye on connected phones from one dashboard page.

Use what you need today. Connect other channels when you are ready.

Actual Communication Center dashboard showing the inbox, a conversation, AI approvals, connected mobiles and workflows with example data.
Real dashboard interface · names, numbers and messages replaced with example data
SMSWhatsAppTelegramCall logAI approvalsWorkflows

EXPLORE THE REAL DASHBOARD

See the workspace before you open it.

Choose a view, then select a numbered point to see what you can do. These are screenshots of the actual dashboard with example data in place of customer information.

Swipe the screenshot sideways to explore the full interface.

Actual Communication Center dashboard showing the inbox, a conversation, AI approvals, connected mobiles and workflows with example data.

Real dashboard interface · names, numbers and messages replaced with example data

START WITH WHAT NEEDS ATTENTION

Know what arrived. Decide what happens next.

The page brings recent activity and the next useful action together, so you can work without jumping between separate menus.

01

One inbox for new messages

See recent SMS, WhatsApp and Telegram conversations. Search, filter by channel or sender, open a thread and mark one or all messages as read without hiding them.

02

AI drafts waiting for a person

See pending SMS and Telegram AI replies and go directly to the approval workflow when a human decision is required.

03

Calls that need follow-up

Open missed, incoming and outgoing call logs. Search by contact or number and narrow the view to one connected mobile.

FROM INBOX TO ACTION

Read the history. Reply from the right channel.

Open a conversation, review recent messages and respond from the same page. You can also start a new message and select SMS, WhatsApp or Telegram in one click.

Open the Communication Center
1

Choose the sender

Select a connected mobile for SMS or a connected WhatsApp account. For Telegram, find the contact by name or username.

2

See what was sent

Switch to sent messages to inspect recent outgoing activity and its sending status.

3

Understand the contact

Open a contact history to see SMS, WhatsApp and call events in chronological order. Link a Telegram contact to a phone number when you want to bring those histories together.

A USEFUL VIEW FOR EVERY ROLE

Simple for one person. Valuable for a whole team.

Working alone

Keep incoming messages, replies and missed calls in one place. Make this page your dashboard start page if it is where your day begins.

Answering for a team

Spot new conversations and pending AI approvals quickly. Filter activity by channel or sending mobile before you respond.

Managing several mobiles

See which connected phones are online, their battery level and recent activity. Give each mobile a clear name to recognize the employee or role using it.

CONTROL WITHOUT EXTRA TABS

Keep automations within reach.

Review active workflows, pause or activate one, or create a simple event-based workflow from the center. New workflows start paused so you can check them before activation.

Workflow automation

Stay informed while the page is open.

The center refreshes automatically and can show browser alerts for new messages or AI approvals after you grant notification permission. You can still refresh manually at any time.

GET STARTED

Start with one channel. Grow from there.

  1. 1

    Connect your mobile

    Install and connect the SMSMobileAPI app to send SMS and share the mobile activity you choose. Enable received SMS and call synchronization in the app when you need those events.

  2. 2

    Add the channels you use

    Connect WhatsApp or Telegram separately if you want their messages in this workspace. Each channel appears according to its connection and receiving settings.

  3. 3

    Open your workspace

    Visit the Communication Center, choose a conversation or compose a new message. You can set it to open automatically after sign-in.

A clear view, with honest boundaries.

The center shows recent account activity, not an unlimited archive. SMS and call events depend on mobile synchronization. WhatsApp and Telegram need their own connections; Telegram reception is optional. Browser alerts require permission and the page to remain open.

Communication Center: common questions

Do I need to use every channel?

No. Start with SMS or the channel you already use. Unconnected channels show a setup path and do not block the rest of the page.

Can I send a message from a particular mobile or WhatsApp account?

Yes. Choose a connected SMS mobile or WhatsApp sender before sending. Telegram uses the connected account and a selected contact.

Can I see activity for one team mobile?

Yes. Filter messages and call logs by connected mobile. The team view also shows connection status, battery and recent activity for each phone.

Does AI send replies without my approval?

Only if you configure automatic sending in the AI reply settings. When human approval is enabled, pending SMS and Telegram drafts appear for review.

Will new messages appear without a manual refresh?

Yes, while the page is open it checks for updates automatically. Optional browser notifications require your permission.

A calmer way to manage every conversation.

Open one workspace, see what needs attention and respond using the connected channel that fits the contact.

Open the Communication Center