Your SMS are sent from your own mobile.See how it works
SMSMobileAPISMSMobileAPIMobile infrastructure, connected
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PLATFORMAPI-first architectureSecure device pairingDelivery visibilityMulti-device controlVersioned documentation
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Shopify + SMSMobileAPI

SMS AND WHATSAPP FOR SHOPIFY

Send Shopify notifications from your own number.

Turn Shopify order events into useful customer messages. Send SMS through your connected mobile phone and existing SIM number, or send WhatsApp messages through the account you link to SMSMobileAPI.

Start free See how it works
Your numberKeep the sender customers know SMS + WhatsAppChoose one or both channels Simple setupConnect, configure and test
Live order communicationACTIVE
S
SHOPIFY EVENTOrder #1048 paid

Customer · Alex Morgan

NOW
automatic trigger
ROUTED BYSMSMobileAPITemplate + order data + selected channel
SMS+32 4•• •• •• 45Your mobile number
WhatsAppConnected accountYour linked number
Customer

Thank you! Your order #1048 is confirmed and being prepared.

Delivered ✓
Shopify creates the event. SMSMobileAPI routes the message through the connection you control.

THE DIFFERENCE IS THE SENDER

Your store communicates through numbers you already use.

SMSMobileAPI does not force your Shopify store to communicate from an unfamiliar rented SMS number. Your connected mobile becomes the SMS delivery gateway, while your connected WhatsApp account handles WhatsApp sending.

  • Customers recognize the mobile number connected to your business.
  • SMS replies arrive on that mobile and can also be used by SMSMobileAPI workflows.
  • WhatsApp is connected simply from the dashboard with a QR code.
  • Shopify order data can be inserted automatically into each message.
01SMS

Send Shopify SMS from your own mobile number.

Install the official SMSMobileAPI app on your phone, connect it to your account and let Shopify events create messages through your SIM and mobile plan.

No SMSMobileAPI per-message fee. Carrier plan charges may apply.
02WHATSAPP

Send through your connected WhatsApp account.

Open WhatsApp Config in the dashboard, scan the secure QR code and make the connected account available to your Shopify notification workflow.

Connection status and message activity remain visible in SMSMobileAPI.

FROM ORDER TO CUSTOMER

Four simple steps. No physical SMS gateway to install.

Connect the tools once, choose the messages that matter and let Shopify events trigger the communication automatically.

  1. 01
    S

    Connect Shopify

    Authorize the store and link it to your SMSMobileAPI account.

  2. 02
    ⌁

    Connect your channels

    Pair a mobile for SMS and scan the QR code when you also want WhatsApp.

  3. 03
    ✎

    Choose events and messages

    Enable the order states you need and personalize every template.

  4. 04
    ✓

    Test and activate

    Send a controlled notification, then monitor live activity from the dashboard.

AUTOMATE THE IMPORTANT MOMENTS

Notify customers across the order lifecycle.

Use only the events that improve the customer experience. Each notification can include dynamic Shopify data such as the customer name, order reference, amount or fulfilment state.

01

Order created

Confirm that the order was received and show the customer its reference.

02

Payment confirmed

Reassure the customer immediately when payment succeeds.

03

Order fulfilled

Let the customer know that preparation is complete.

04

Shipping update

Send dispatch and delivery information at the right moment.

05

Refund or cancellation

Communicate important order changes clearly and quickly.

06

Pickup and follow-up

Send collection reminders or useful post-purchase information.

CONFIGURE WITHOUT CODE

Choose the event. Write the message. Save.

The Shopify integration gives you a clear configuration screen for enabling the order events you want to communicate. Dynamic placeholders insert useful customer and order information automatically.

MESSAGE TEMPLATE

Hello {{customer_first_name}}, your order #{{order_id}} has been paid and is now being prepared.

SMS or WhatsApp
Create your account
SMSMobileAPI AlertsShopify configuration
Shopify order event and message template configuration in SMSMobileAPI
Select Shopify order states and personalize the matching customer notifications.

ONE CONTROL CENTER

Keep sending activity visible after automation starts.

Your store runs automatically, but you keep operational visibility. Review communication logs, connected devices and channel state from the SMSMobileAPI dashboard.

Open the dashboard
Shopify communicationLIVE
Order #1048SMS · Sent from your mobile
Order #1047WhatsApp · Delivered
Order #1046SMS · Waiting for device
Connected mobileONLINE

BUILT FOR REAL STORES

Simple for the merchant. Familiar for the customer.

◉

Keep your identity

Communicate from the mobile or WhatsApp number associated with your business instead of introducing an unrelated sender.

↗

Start without development

Configure common order events and message templates from the integration interface.

▦

Use order data

Personalize messages with customer and order variables already available in Shopify.

✓

Stay observable

Use SMSMobileAPI logs and connection status to verify that automated communication is operating.

SHOPIFY INTEGRATION FAQ

Questions before connecting your store.

SMSMobileAPI separates the Shopify trigger from the communication channel, so you can choose how each customer notification should be delivered.

Does an SMS really use my own mobile number?

Yes. SMS sending is routed through a mobile phone connected to SMSMobileAPI, using that phone's SIM and mobile number. Your carrier plan and conditions still apply.

Can I use SMS and WhatsApp together?

Yes. You can configure the available channels according to the Shopify event and the communication workflow you want to provide.

How is WhatsApp connected?

Open WhatsApp Config in the SMSMobileAPI dashboard and scan the displayed QR code from the WhatsApp account you want to link.

Can messages contain Shopify order information?

Yes. Message templates can use supported customer and order variables so each notification contains the relevant context.

Do I need a physical SMS gateway?

No. The connected mobile phone and official SMSMobileAPI app provide the SMS communication bridge.

YOUR STORE. YOUR CHANNELS. YOUR NUMBER.

Connect Shopify to the mobile communication tools you already own.

Start with a controlled test, choose SMS, WhatsApp or both, and turn the right order events into clear customer communication.