Missed-call automation

Turn every missed mobile call into a useful next action

Detect eligible missed-call activity from connected mobiles, then send an acknowledgement, alert a teammate or update your CRM automatically.

Test with my phone Explore the API

Your compatible mobile
Your SIM and number
API, workflows and integrations

APIRequest accepted

EVENTActivity synchronized

The precise problem

A missed call often means a lost customer or a delayed response

Teams cannot watch every phone continuously. When call sharing is enabled, SMSMobileAPI can centralize the event and let a workflow react while the context is still fresh.

A simple, visible flow

From the business event to the useful result

One controlled chain connects your software, SMSMobileAPI and the mobile you own.

01 Call is missed

02 Mobile shares event

03 Workflow evaluates

04 SMS or CRM task

40-second demonstration

From missed call to follow-up in seconds

The sequence repeats automatically. Pause on any step to read it at your own pace.

00:40guided walkthrough

1
Enable
Allow missed-call activity in the mobile app and confirm the required permissions.
2
Trigger
A customer calls while the team is unavailable.
3
Decide
Workflow Studio checks schedule, number or another condition.
4
Follow up
Send an SMS, call an API, notify a teammate or create a CRM activity.

A real business example

Example: reassure callers outside opening hours

A garage misses a call at 19:10. The workflow checks that the business is closed and sends: “We received your call and will call you tomorrow morning.” It also creates a callback task.

Result: the caller receives an immediate answer and the team keeps a clear follow-up list.

Honest limits

Know the operating conditions before you scale

A physical-mobile architecture is powerful when its real constraints are included in the design.

Call-log access depends on Android permissions, platform policies and the user’s explicit consent.

A detected event does not prove who physically made the call; treat the phone number as context, not identity proof.

Automatic replies must respect local consent, business-hour and messaging rules.

Choose how you build

One mobile platform, several implementation paths

Start with the simplest path that fits your team, then combine capabilities when the workflow grows.

01REST API

Build direct server-side actions with documented endpoints and OpenAPI.

Open developer hub → 02Webhook V2

Push selected SMS and call events to signed HTTPS destinations with retries.

Explore webhooks → 03Workflow Studio

Create event, condition and action automations from a visual workspace.

See workflow automation → 04Ready integrations

Connect CRM, ERP, commerce and automation tools without starting from zero.

Browse integrations →

Questions for this use case

Frequently asked questions

Can the workflow send an SMS after a missed call?

Yes. A missed-call event can trigger an SMS action when the mobile permissions and workflow conditions allow it.

Can I limit automation to closed hours?

Yes. Add a schedule and conditions so the response runs only on selected days or times.

Can missed calls be sent to my CRM?

Yes. Use a ready integration when available, or call your CRM API from a workflow or webhook consumer.

Start with one controlled test

Connect your phone and prove the workflow with a real message.

Create an account, pair one compatible mobile and validate the complete path before you scale.

Test with my phone Download the mobile app