Write from the monday.com item
Open the SMSMobileAPI conversation view, select an available connected mobile and send to the number stored in the configured Phone column.
monday.com item → your mobile → contact
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MONDAY.COM + SMSMOBILEAPI
Your monday.com items.Connected to your real mobile conversations.
Send an SMS from the item your team is already working on. SMSMobileAPI routes it through your connected mobile and its own number, then brings new incoming SMS and mobile call activity back to the matching item.
YOUR NUMBERSMS sent by your connected mobile
TWO-WAY CONTEXTIncoming replies added to the item
CALL ACTIVITYMissed, incoming and outgoing calls
Customer follow-upBoard
ContactPhoneStatus
ML Michelle Lee+1 202 555 0198In contact
S
SMSMobileAPI · SMS ConversationReady · sent by your connected mobile
Write your SMS…
Activity synchronizedReply + call history → item Updates
YOUR MOBILE IS THE COMMUNICATION BRIDGE
This is not a virtual SMS number.
SMSMobileAPI turns the Android mobile you already use into the communication bridge for monday.com. The recipient sees the number of that mobile. Replies return to it normally, while eligible new activity is synchronized to monday.com for your team.
- Keep the mobile number customers already recognize.
- Use the SIM and mobile plan already active on the connected phone.
- Choose the connected mobile that sends each SMS.
- Keep communication context close to the relevant work item.
monday.comItem action
Secure connection
SSMSMobileAPIAuthenticated routing
Mobile command
▯Your mobileYour SIM · your number
SMS→Contact
ONE CONNECTION, THREE USEFUL FLOWS
Send from the item. Bring the response context back.
Give each team member the communication information they need without turning monday.com into a separate mobile operator.
Find new replies in Updates
When a contact replies to your mobile, SMSMobileAPI matches the international number and adds the new message to the corresponding item updates.
contact reply → item Updates
Add useful call context
Eligible missed, incoming and outgoing mobile calls are attached to the matching item with their direction, time and available details.
missed incoming outgoing
PRECISE ITEM MATCHING
One Phone column connects the right conversation to the right item.
During setup, choose the monday.com board and the Phone column used for matching. Each contact number should be unique and saved in international format, such as +1 202 555 0147 or +1 202 555 0198.
BOARD
The workspace where your contacts, leads or operational records live.
ITEM
One row or record on that board—for example, one customer or one lead.
PHONE COLUMN
The international number SMSMobileAPI uses to identify the correct item.
UPDATES
The item timeline where synchronized incoming SMS and call activity appears.
Incoming SMS received on your connected mobile
Perfect, thank you. See you tomorrow!
+1 202 555 0198 · just nowMissed mobile call
Call activity matched to this item.
+1 202 555 0198 · 11:42Outgoing mobile call
Follow-up call recorded as useful context.
+1 202 555 0198 · 11:48VISIBLE WHERE THE WORK HAPPENS
Replies and calls become useful item context.
New eligible activity is added to the matching item’s Updates section. Your team can understand what happened around the customer relationship without asking who last checked the phone.
No call recording.Only call-history information is synchronized. SMSMobileAPI does not record or transfer call audio.
AVAILABLE BEFORE MARKETPLACE LISTING
Installation link available nowInstall the integration now.
The app is not yet listed in the Marketplace. You can already install and use it through the secure installation link provided by the platform.
Before Marketplace approval: The platform may display a notice explaining that the application has not yet been reviewed for the Marketplace. This does not prevent installation through the shared link.
How to install and connect the integration
- 01Create and prepare your SMSMobileAPI account
Create an account if needed, install the SMSMobileAPI mobile app and connect the Android mobile that will send SMS and synchronize new activity.
- 02Install the app in monday.com
Open the installation link, sign in and approve installation for the account where you want to use the integration.
- 03Create the secure connection
Sign in to the SMSMobileAPI dashboard, open the integration menu, then select Connection & mobile SMS and authorize your account.
- 04Choose your options and verify
Select the board, Phone column, sending mobile and synchronization options. Verify one item, then test one SMS, reply and call event.
You must have permission to install applications in the selected account.
FROM CONNECTION TO FIRST VERIFIED CONVERSATION
Five clear steps. One controlled test.
Start with one item and one phone you control. Validate sending, the incoming reply and call matching before enabling the workflow for a wider team.
- 01
Connect your mobile
Install the official SMSMobileAPI app, pair the Android mobile with your account and grant the SMS and call permissions needed for the features you enable.
- 02
Authorize monday.com
Open monday.com in the SMSMobileAPI dashboard, start the secure connection and approve access to the intended monday.com account.
- 03
Choose the board and Phone column
Select the board containing your contacts and the Phone column with a unique international number for each item.
- 04
Verify one controlled item
Enter its item ID in the dashboard test. The verification reads the item and phone number without sending a message.
- 05
Test the complete loop
Send one SMS, reply from the contact phone and place a test call. Confirm the new activity appears on the correct item before wider use.
FROM SALES TO OPERATIONS
Put mobile communication beside the process it supports.
Lead follow-up
Send a personal SMS from the lead item, then keep the reply with the sales context your team already follows.
Appointments
Confirm a visit or meeting through your mobile number and see the customer reply on the matching item.
Missed-call recovery
Make missed calls visible to the responsible team so follow-up starts from the right customer record.
Service operations
Attach incoming and outgoing communication activity to the board used for requests, interventions or customer care.
CONFIGURE WITH CONFIDENCE
Clear controls before the first live conversation.
The dashboard keeps the integration configuration and synchronization log in one place. Choose which activity types are enabled, select the sending mobile, test an item safely and investigate unmatched or blocked activity without guessing.
Configure the integration →- Secure monday.com authorization
- Board and Phone-column selection
- Per-event synchronization switches
- Sending-mobile selection
- Item verification without sending
- Dedicated SMS and call synchronization log
BEFORE YOU CONNECT
Practical answers for a reliable first setup.
Keep the SMSMobileAPI mobile app connected and updated. Only enable the activity types your monday.com workflow genuinely needs.
What is an item ID?
It is the numeric identifier of one monday.com item. In a URL ending with /pulses/3284522462, the item ID is 3284522462. The setup test uses it only to verify the selected board and Phone column.
Where do incoming SMS appear?
New eligible incoming SMS appear in the matching item’s Updates section. The SMSMobileAPI conversation view inside the item is currently used to compose and send SMS.
Where do call events appear?
Eligible missed, incoming and outgoing call activity is added to the matching item Updates. This is call-history context only; no call audio is recorded or transferred.
Will my old phone history be imported?
No. Synchronization starts from the integration’s active cursor and processes eligible new activity. It does not import the complete historical SMS or call log.
Why was an SMS or call not matched?
Check that the event occurred after activation, the mobile remains connected with the required permissions and the Phone column contains one unique number in international format. Review the synchronization log for the exact result.
Can several mobiles be connected?
Yes, according to the capacity of your SMSMobileAPI account. You can choose a specific connected mobile for sending or let the service use the first available one.
MONDAY.COM + YOUR MOBILE NUMBER
Make every useful mobile interaction part of the work.
Send from monday.com through your connected mobile. Bring new replies and call activity back to the item your team already follows.
