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PLATFORMAPI-first architectureSecure device pairingDelivery visibilityMulti-device controlVersioned documentation

CONTACT MANAGEMENT

Keep your contacts organized. Reach the right group.

Create contact groups in your dashboard, keep each phone number and note up to date, then choose the right audience when preparing an SMS or WhatsApp campaign.

Contact groups
Appointment reminders18 contacts
Service updates12 contacts
Alex Morgan+1 202 555 0147 · Confirmed appointment
Illustrative dashboard view · sample contact data

One clear place to maintain your audience.

01

Organize by purpose

Create separate groups for reminders, service updates or other audiences. Give every group a name and description.

02

Keep details current

Add contacts with a name, phone number and private note. Edit or remove a contact without refreshing the page.

03

Choose before you send

Select one or more groups when preparing a BulkPro SMS or WhatsApp campaign. Review the recipients before starting.

HOW IT WORKS

From a contact list to a prepared campaign.

  1. 1

    Create a group

    Open Contact groups in the dashboard and select Create group. Give it a useful name and description.

  2. 2

    Add and maintain contacts

    Open the group to add a number, name and note. You can edit or delete contacts later.

  3. 3

    Use it in a campaign

    In BulkPro, select the group and review the prepared audience. Sending starts only when you choose Start.

The same groups support two campaign channels.

Bulk SMS campaigns

Select contact groups, choose connected mobiles and prepare messages that leave from your own mobile numbers.

Explore SMS campaigns

Bulk WhatsApp campaigns

Choose opted-in contact groups and active WhatsApp accounts, then review the queue before starting a batch.

Explore WhatsApp campaigns

Prepare clean, permission-based lists.

Use numbers with an international country code, such as +12025550147. WhatsApp requires the country code. Add only recipients who agreed to receive the messages you plan to send. Creating a group does not send a message.

Contact groups: common questions

Can I change a contact after adding it?

Yes. Open its group to edit the name, phone number or note, or remove the contact.

Can one campaign use several groups?

Yes. Select one or more groups when preparing a BulkPro SMS or WhatsApp campaign. Review the audience before starting.

Does creating a group send messages?

No. Groups organize contacts. You choose a campaign, prepare its audience and start sending separately.

Your next campaign starts with an organized audience.

Create your first group in the dashboard and add the contacts who agreed to hear from you.

Manage my contact groups