Health and care
Simplify Attendance with Physiotherapy SMS Arrival Alerts
Automated reminders keep patients on track for recurring physiotherapy sessions, using your practice’s mobile number.
Physiotherapy practices
The situation
Physiotherapy practices
Patients sometimes overlook regular rehabilitation appointments, causing lost slots and fragmented recovery schedules. Reception teams spend valuable time following up manually.
A practical workflow
- Import the schedule of recurring appointments from your calendar or booking tool.
- Automatically send timely arrival reminders from your own number using SMSMobileAPI.
- Monitor replies and confirm attendance or rescheduling needs through a unified dashboard.
Why it helps
Appointment slots are better utilized, and reception work is reduced, while patients feel supported throughout their care plan.
What to check first
Avoid including any diagnosis or treatment information in SMS. Arrival confirmation is based on timely patient reply.
Questions for this activity
Can patients reschedule directly by SMS?
Yes, patients can reply with keywords, and requests can be actioned after internal review.
Does it work for group therapy sessions?
Yes, bulk reminders can be scheduled for group appointments, as long as no sensitive details are transmitted.
