Professional services
Simplify Candidate Scheduling for Recruitment Agencies
Increase attendance and reduce manual admin by using SMS for candidate interview management from your branded number.
The situation
Recruitment agencies
Manual calls and emails for interview reminders or confirmations slow down hiring workflows and can result in no-shows or last-minute confusion. Fast, documented messaging is essential.
A practical workflow
- Push interview reminders to candidates’ phones by SMS, triggered from your recruitment CRM or directly from the dashboard.
- Receive incoming SMS confirmations—candidates reply directly to your number—and log these in your workflow.
- Sync attendance updates and any further communication records with your applicant tracking system.
Why it helps
Greater candidate engagement and clear records reduce no-shows and administrative friction, with SMS history accessible for future follow-up.
What to check first
Keep candidate CV and sensitive hiring information out of automated SMS—use secure systems for these documents.
Questions for this activity
Can candidates reschedule via SMS?
Yes, they can reply with their availability. You’ll receive the message straight to your workflow for manual rescheduling.
Will SMS confirm attendance automatically?
Auto-reply can log confirmations, but you decide if a human review or further reply is needed.
