Missed Call Management with SMSMobileAP

Automatic Missed Call Management

With the latest version of our mobile app, SMSMobieleAPI now offers a powerful feature: automatic missed call management.
This innovation ensures you never lose track of important calls and gives you full control directly from your dashboard.

View Missed Calls in Your Dashboard

All your missed calls are automatically retrieved from your phone and clearly listed in the "Missed Call" menu of your SMSMobileAPI dashboard.
You can monitor your call history in real-time and take immediate actions without switching between apps.
For easier management, you can also search by keywordsoffilter calls by date range to quickly find what you need.

Get Email Alerts for Every Missed Call

Stay informed instantly with missed call email alerts: define one or multiple notification rules to be sent directly to your chosen inboxes whenever a call is missed.
Whether it’s your personal email or your team’s shared inbox, you decide who gets notified.
Each missed call notification email includes all the essential details — caller number, contact name, date, time, Encall duration —
giving you real-time visibility of your communication.

Automate Every Missed Call with Smart Rules

Build powerful missed call automation rules to handle calls exactly the way your business needs.
Automatically send SMS replies, trigger notifications, run webhook or API actions, Enlaunch custom workflows as soon as a missed call is detected.
Set your own conditions, schedules, days, numbers, devices, and actions for complete control and flexibility.
With SMSMobileAPI, missed calls are no longer lost opportunities—they become automated business actions.

Create Custom SMS Groups

Go even further by creating custom SMS groups. Depending on the situation, the app can automatically send tailored messages such as “In a meeting”, “On vacation”, or “Driving”.
This guarantees clear communication adapted to your context.

Forward Missed Call Alerts to Another Number

Ensure your business continuity: you can configure an alert to another phone number.
For example, your associate will receive a notification SMS if you miss an important call and cannot answer.
This way, opportunities are never lost.

Missed Calls API (Never Miss a Lead)

With SMSMobileAPI, you can retrieve missed calls via API — synchronized directly from your mobile phone.
Your phone stays the source of truth, and your missed call activity becomes automation-ready in your own systems.

This is one of the most powerful use cases: a missed call often means a lost customer.
With the API, you can react instantly and build a workflow that ensures you never let a missed call slip through.

• Send an automatic follow-up SMS right after a missed call
• Create a CRM activity / lead and assign it to an agent
• Trigger workflows in your ERP / helpdesk / automation tools
• Build KPIs and reports: missed calls per day, by number/account, by time range
• Cross-check missed calls with orders, tickets, appointments, and customer profiles

Eindpunt: list missed calls by date range.

Learn more about the Missed Calls API in the official documentation

AI-Powered Personalized Responses

SMSMobileAPI also connects with AI-powered assistants to deliver personalized messages based on the contact linked to the missed call.
Imagine offering your customers a smart and unique response, perfectly adapted to their profile.

Never Miss a Call Again

Automate, customize, and optimize your communication with SMSMobieleAPI.

This feature is available on Android only.

No Android phone?
You can still set up everything from the web.