Custom Placeholder
Here is the list of placeholders/keywords available to personalize the messages sent to your customers during notifications.
For each placeholder/keyword encoded, our app will retrieve the information in the order and thus enrich the message with personalized and up-to-date data.
📦 General Order Information :
{{id}}Unique ID of the order{{order_numero_final}}Formatted order name (e.g., #1001){{order_number}}Numerical order number{{financial_status}}Payment status{{fulfillment_status}}Fulfillment status{{currency}}Currency used{{presentment_currency}}Presented currency{{tags}}Order tags{{note}}Custom note💰 Totals & Payment :
{{subtotal_price}}Total items before tax/shipping{{total_price}}Total including tax/shipping{{total_tax}}Total tax{{total_discounts}}Total discounts{{total_outstanding}}Amount still outstanding{{total_weight}}Weight in grams{{total_tip_received}}Tips received{{current_subtotal_price}}Current subtotal{{current_total_price}}Current total price{{current_total_tax}}Current tax{{current_total_discounts}}Current discount{{payment_gateway_names}}Payment gateways used👤 Customer Information :
{{customer_first_name}}First name{{customer_last_name}}Last name{{customer_email}}Email{{customer_phone}}Phone{{customer_tags}}Customer tags{{customer_id}}Customer ID🚚 Shipping Address :
{{shipping_first_name}}First name{{shipping_last_name}}Last name{{shipping_phone}}Phone{{shipping_country}}Country{{shipping_province}}Province/State{{shipping_country_code}}ISO Country Code{{shipping_province_code}}ISO Province Code🧾 Billing Address :
{{billing_first_name}}First name{{billing_last_name}}Last name{{billing_phone}}Phone{{billing_country}}Country{{billing_province}}Province/State{{billing_country_code}}ISO Country Code{{billing_province_code}}ISO Province Code📦 Shipping & Tracking :
{{trackingCompany}}Shipping carrier{{trackingNumber}}Tracking number{{shipping_title}}Shipping method name🌐 Technical & Source Information :
{{user_agent}}Browser user agent{{client_ip}}Client IP address{{browser_ip}}Browser IP{{customer_locale}}Customer locale{{landing_site}}Landing URL{{landing_site_ref}}Landing site ref{{referring_site}}External referrer{{source_name}}Source name{{source_identifier}}Source identifier{{source_url}}Source URL🧩 Other :
{{order_status_url}}Status page URL{{confirmation_number}}Confirmation number{{token}}Order token{{cancel_reason}}Reason for cancellation{{cancelled_at}}Cancelled at{{created_at}}Created at{{updated_at}}Updated at{{closed_at}}Closed at{{processed_at}}Processed at{{confirmed}}Is confirmed?{{buyer_accepts_marketing}}Accepted marketing?{{location_id}}Location ID{{user_id}}Staff user ID{{app_id}}App ID{{discount_codes}}Discount codes (JSON){{product_titles}}Product titles (comma-separated)
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