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We’ve shipped a big quality-of-life upgrade for inbound SMS syncing with GoHighLevel (GHL).
What changed

Before: An inbound SMS was only linked in GHL if a conversation already existed for that phone number. Otherwise the message wouldn’t appear in GHL.

Now: 🎉 Even if the contact doesn’t exist or no conversation is open yet, we will:

Auto-create the contact (from the phone number), and

Auto-create the conversation, then

Post the inbound SMS into that conversation in GHL.

No more “missing” texts or manual prep steps.

We’re excited to announce a major update to our SMS receiving feature!

🔄 What’s new:

SMS received on your mobile phone can now be automatically retrieved and made accessible via Go High Level (GHL).

This makes it possible to create powerful automations, workflows, and triggers in GHL using real-time incoming SMS data.

Full support for HTTP callbacks and API endpoints adapted for seamless GHL integration.

📲 Use case examples:

Instantly create a new contact in GHL when a new SMS is received.

Automatically reply or trigger workflows based on incoming message content.

Centralize customer conversations directly in your GHL dashboard.

✅ No extra setup required if you're already using SMS Mobile API. Just activate the GHL integration in your dashboard and you're ready to go!